Internal Medicine, Pediatrics, Direct Primary Care

HOW ARE WE DIFFERENT?

OneFamilyMD operates as a Direct Primary Care practice.  It’s a new approach to medicine. So, how is it different?

FEWER PATIENTS

Did you know that an internist, pediatrician, or family physician is responsible, on average, for the care of 2500 to 3500 patients? Dr. Ragland attempts to limit her practice to between 400-500 patients. This means that she can spend more time with you when you need her. It also means that when she is not actively seeing a patient, she is able to coordinate your care and research the latest treatment advances. Your well-being is Dr. Tracy’s priority. 

NO INSURANCE

OneFamilyMD does not bill or accept payment from insurance companies or government payers.  Instead, patients pay a monthly fee which covers the cost of providing truly patient-centered care.  Decisions about your healthcare will be made by you and Dr. Tracy, without the impersonal management that inevitably comes from third-party payers.  Although OneFamilyMD is not an insurance-based practice, Dr. Ragland may work with insurers and other payers, if needed, to get appropriate tests and treatments ordered if a higher value option cannot be provided through OneFamilyMD.

MEET OUR STAFF

TRACY L. RAGLAND, MD

Dr. Ragland (also known as Dr. Tracy) was born and raised in a small town in central Kentucky.  She earned her medical degree in 1994 and completed post-graduate training after serving as Chief Resident at the University of Louisville School of Medicine in 1998.  She is board certified in Internal Medicine, Pediatrics, and Addiction Medicine, and has been in private practice in Crestwood, Kentucky for 23 years.  In 2015, she established OneFamilyMD and dedicated it to patients and families who value a relationship with a personal physician who is always striving to provide excellent, individualized medical care in a relaxed and service-oriented environment.

TONY CLARK, MT

Tony grew up in New York City and moved to Fort Campbell, KY in 1986 to begin a career in the US Army.  During 8 years of active duty, he achieved the rank of Sergeant.  He then transitioned to reserve service and attended George Mason University, earning an Associate’s Degree in Emergency Nursing and Medical Technology in 1998.  Beginning in 1999 – except for a tour of duty in Afghanistan and work as Supervisor of Laboratory Services at Fort Dix, NJ from 2008-2012 – Tony has worked closely with Dr. Ragland, caring for patients in an outpatient setting the better part of 20 years.

THE BENEFITS OF ONEFAMILYMD

Extended, relaxed visits with no or minimal wait times

You won’t feel rushed through an appointment, and there’s never a question you won’t have time to ask. Part of the relationship you’ll build with your physician is based on your understanding of your overall health and medical concerns.

Accessible and available via technology

You’ll be able to connect with us via phone, video conferencing, email and text.

After-hours access

For urgent concerns after hours that can’t wait until the office is open, patients of OneFamilyMD may access Dr. Ragland via text or phone.

Wholesale labs and prescriptions

Wholesale prices on lab tests and prescription medicines – often pennies on the dollar.  Patients often save enough from this to cover the monthly fee.  In some cases, a monthly supply of medications can cost hundreds of dollars at a retail pharmacy and literally a few dollars at OneFamilyMD.

Access to discounts on high value Aesthetics services

Botox, Tempsure RF (radio frequency) for skin tightening, Icon IPL (intense pulsed light) /1540 laser for hair removal, skin rejuvenation/non-ablative resurfacing, and more!  Inquire for further information.

Diagnostic and procedural benefits at no extra cost

For example, allergy shot administration, pulmonary function tests, EKG, cryotherapy for benign and pre cancerous skin lesion removal, laceration repair and urinalysis are a few of the many in house procedures and tests that are included in your membership fee. If there is a small additional charge for a test or procedure, the price will be available at the time of service.

House calls and hospital/work site visits

Dr. Ragland knows house calls and hospital/work site visits are sometimes necessary, and she will make every effort to make these calls if requested and appropriate.

Consultation with specialists

If you require a consultant for specialty medical care, Dr. Tracy will work closely with that specialist. Because OneFamilyMD is independent of other healthcare systems, the choice is ours to make together.  The private practice environment at OneFamilyMD is committed to individualized, patient-centered care for all practice members. Helping to make sure patients have access to physician care is important.  Dr. Ragland values all allied health professionals in team-based care, but she will not refer to specialists or facilities that utilize their services as a substitute for physician care.

Same day and next-day service scheduling for new and urgent concerns

Because we have reserved our time for a smaller number of patients, your visit is a priority.  We will make every effort to get you in to the office the same day or next day when you need a visit for urgent or new medical concerns.

Periodic wellness evaluation

This exam will be fitted to your personal medical needs and specific goals for wellness. A physical exam will be performed, appropriate tests will be ordered, and you will be informed of current recommended health screenings.  Newborn/pediatric, school, and sports physicals are also provided at OneFamilyMD.

Medication assisted treatment (MAT) for substance use disorders

Individualized care for patients with opiate, alcohol, and other substance use problems.  Inquire for further information.

Assistance with locating high value services outside of OneFamilyMD

Dr. Ragland may assist patients, if necessary and appropriate, with finding the best prices on radiology and other diagnostic services, prescriptions, medical supplies, and some speciality physician services.

OUR SERVICES

OneFamilyMD patients enjoy relaxed office visits, access via phone, e-mail, text, video conferencing, and more. Learn more about member benefits.

OFFICE HOURS

Monday, Tuesday, Thursday:
9 AM to 5 PM

Friday: 9 AM to 2 PM

Wednesdays:  Physician visits by appointment, office open 9 AM to 5 PM for other visits and calls

YOUR CONCERNS

How does this work? No insurance? What about Medicare? Become more familiar with the Direct Primary Care model OneFamilyMD offers.

BECOME A PATIENT

Signing up for a consult with OneFamilyMD is extremely easy. Fill out a new patient form from any device and we will contact you to schedule a virtual or in office consultation. If you require assistance, please call 502-558-6202.

 MEMBERSHIP FEES

OneFamilyMD has established a straightforward pricing system. There are no hidden costs or complicated invoices. A summary of membership fees and procedure costs is available here.

$30/month

AGE 0–20 (w/ adult membership*)
*Child only membership available at $60/mo

$60/month

AGE 21-44

$90/month

AGE 45-64

$120/month

AGE 65+

Groups with 5 or more employees/members qualify.

$50/month

(per employee or member)

Inquire for fee amount.

Regular or frequent hospital visits for chronically ill patients

Routine house calls & nursing home visits for home-bound patients

Outpatient medication assisted treatment for substance use disorders